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Help

Help is always available and 100% online. No waiting on the phone on-hold or trying to find a location near you - just hop online wherever you are and find the answers!

Voicemail Issues

Announcement Lüm Mobile 742 views 13 comments 0 points Most recent by Lüm Mobile November 8
3g not Lte

Answered Doug2v 22 views 2 comments 0 points Most recent by Doug2v November 28
I need to contact someone at customer service.

Answered Mee2 25 views 1 comment 0 points Most recent by H-Man November 25
Leaving lum

Con_nor 35 views 1 comment 0 points Most recent by H-Man November 23
Texting

Bkdg306 18 views 1 comment 0 points Most recent by H-Man November 21
SIM card/network issues

Answered RainingThrasher 26 views 1 comment 0 points Most recent by H-Man November 21
Trouble porting number out of Lum re: IEMI

mistydg 69 views 4 comments 0 points Most recent by Lüm Mobile November 20
Renewing membership but not able to renew talk and text at same time

Answered ✓ Zummwold 96 views 8 comments 0 points Most recent by rudeboy November 16
Not recieving texts or calls, not getting any help

Jacket 46 views 3 comments 1 point Most recent by Lüm Mobile November 13
Not receiving texts or calls

ALewis 53 views 4 comments 0 points Most recent by Lüm Mobile November 13
porting from a landline

Answered Olie 23 views 1 comment 0 points Most recent by H-Man November 11
Texting issue with one other person

Answered dc_talk22 24 views 1 comment 0 points Most recent by H-Man November 10
Cannot receive calls

Red Leader 85 views 7 comments 0 points Most recent by Lüm Mobile November 9
Locked out of mobile app

Behrfeet 14 views 1 comment 0 points Most recent by Lüm Mobile November 8
No strength bars, just SOS

Answered EricN 33 views 1 comment 0 points Most recent by Lüm Mobile November 1
Not connected

Answered t hoppy 53 views 3 comments 0 points Most recent by Lüm Mobile October 31
No Phone service - been asked to Post a Ticket and Submit won't come on

EricN 31 views 3 comments 0 points Most recent by Lüm Mobile October 31
No internet!

Answered JF 41 views 5 comments 0 points Most recent by Lüm Mobile October 31
Link account without master

Answered Skylark8503 11 views 1 comment 0 points Most recent by H-Man October 30
2FA problems?

EricN 13 views 1 comment 0 points Most recent by H-Man October 30
Will not accept my address

Answered Ry G. 44 views 2 comments 0 points Most recent by EricN October 30
How long does it take to have an issue addressed when you submit a ticket?

Answered Ste111 41 views 2 comments 0 points Most recent by Lüm Mobile October 24
More than one product on my account

Answered JanF 21 views 1 comment 0 points Most recent by H-Man October 22
SIM card not working

Answered Kal7 24 views 1 comment 0 points Most recent by Lüm Mobile October 19
Call Forwarding Number for YouMail

Stephanie 21 views 0 comments 0 points Started by Stephanie October 18
support moving from another carrier

Answered CLB 42 views 4 comments 0 points Most recent by Lüm Mobile October 10
My phone battery is dieing very quickly since I put my lum Mobile SIM in. What could cause this?

Answered sce543 53 views 1 comment 0 points Most recent by H-Man October 7
How do I reset my voicemail password if I am locked out

Answered AndreaT 11 views 1 comment 0 points Most recent by H-Man October 1
Can't log in to my Lum account

occs 69 views 3 comments 0 points Most recent by H-Man October 1
Trouble Activating Account

Answered KathrynS 22 views 1 comment 0 points Most recent by H-Man September 30

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