Troubleshooting & FAQs FAQ Helpful info

Understanding what uses your data

With Lüm, there are no charges for minutes or messages: just MB. Calls and texts come out of your data balance. That’s how we do things at Lüm - we think that if you don’t make calls, you shouldn’t pay for them either.

1 MB of data = 10 outgoing texts (incoming is free)

1 MB of data = 1 minute to talk anywhere in Canada

That means with just 1 GB you can talk for 8 hours AND send 5,000 text messages, and you’ll have lots of data left to do everything else you need.

If you want to keep it old school, great! Add the Talk & Text add-on to your Lüm membership for unlimited talk and texts from within Canada to anywhere in Canada or the U.S.

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