For U.S or Mexico roaming, make sure you have travel data purchased!
- Make sure you have the right travel data in myLüm.
- Check how many bars you have. If you don't have service, you can't make phone calls.
- Get someone you're with to text you. If you receive it but can't send texts, you probably don't have data.
- Call another number to make sure the issue is happening on your end.
- Toggle Airplane mode.
- Restart your phone.
- Let the community know and one of our members will help you.
- Check the Discussion threads to see if there's an outage.