Troubleshooting roaming - Member Forum
<main> <article class="userContent"> <p><strong>For U.S or Mexico roaming, make sure you have travel data purchased!</strong></p><ol><li>Make sure you have the right travel data in <a href="https://sasktel.vanillacommunities.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmylum.lum.ca%2F" rel="nofollow noreferrer ugc">myLüm.</a></li><li>Check how many bars you have. If you don't have service, you can't make phone calls.</li><li>Get someone you're with to text you. If you receive it but can't send texts, you probably don't have data.</li><li>Call another number to make sure the issue is happening on your end.</li><li>Toggle Airplane mode.</li><li>Restart your phone.</li><li>Let the community know and one of our members will help you.</li><li>Check the Discussion threads to see if there's an outage.<ul><li>If they can't, they'll tell you to <a href="https://sasktel.vanillacommunities.com/kb/articles/18" rel="nofollow noreferrer ugc">raise a trouble ticket</a>.</li></ul></li></ol><p><br></p> </article> </main>