What's New! - Member Forum
<main> <article class="userContent"> <p>You asked & we heard! <strong>Thank you </strong>for sharing your feedback on ways to improve Lüm. We have been hard at work and are excited to share the following improvements & new features that will be available to all customers (at no extra cost) on August 10, 2022. </p><p><strong>Be sure to download the latest version of the app (</strong><a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fapps.apple.com%2Fca%2Fapp%2Flummobile%2Fid1589992725" rel="nofollow noreferrer ugc"><strong>Apple App Store</strong></a><strong> / </strong><a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dca.lum.lummobile" rel="nofollow noreferrer ugc"><strong>Google Play Store</strong></a><strong>) to access all of the new features! </strong></p><p><br></p><p><strong>Referral Code Update</strong></p><ul><li>To keep your account information as safe as possible – you have a new Referral Code made-up of random digits. Grab your new <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.mylum.lum.ca%2F%23%2Fportal%2FAlepoISP%2Fwidget%2Freferral" rel="nofollow noreferrer ugc">Referral Code here</a> and keep on referrin’! Be sure to use this new code when you refer friends to Lüm, and if you have any existing referrals – don’t worry, they are still in-place!</li><li>Also - a new widget will now show on the Buy & Manage page in myLüm when you have eligible referrals & savings. </li></ul><p><br></p><p><strong>Linked Accounts</strong> </p><ul><li>Do you have multiple people in your life that subscribe to Lüm – maybe your kids, partner or parents? Now you can link & manage multiple myLüm accounts together! </li><li>Although this does <strong>not</strong> include sharing data or memberships between linked accounts, it does mean you can easily access multiple accounts from your own log in and decide how much or little each account can access and control their service. </li><li><a href="https://help.lum.ca/kb/articles/66" rel="nofollow noreferrer ugc">Learn more here</a> or <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.mylum.lum.ca%2F%23%2Fportal%2FAlepoISP%2Fwidget%2Fdashboard" rel="nofollow noreferrer ugc">link now</a>! </li></ul><p> </p><p><strong>Auto Recharge Data on a Scheduled Date</strong> </p><ul><li>Like to keep things on-schedule and on-budget? Now you can set data to automatically recharge on a scheduled date – pick a calendar date either once per month, once every 2 months, or once every 3 months. Voila! On that date your data will automatically recharge with the data amount you selected and will charge to the payment card saved to your account.</li><li><a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.mylum.lum.ca%2F%23%2Fportal%2FAlepoISP%2Fwidget%2Fauto-top-up" rel="nofollow noreferrer ugc">Set it up now</a>! </li></ul><p> </p><p><strong>Fingerprint & Face ID</strong> </p><ul><li>Too many passwords to keep track of? We hear ya! Make it easier to log into the app from your phone with fingerprint or face recognition. </li><li>Make sure you enable biometrics in your phone settings, then turn it on from the Settings page in myLüm (when you are using the app).</li></ul><p> </p><p><strong>myLüm Account Notifications</strong> </p><ul><li>Now you will see helpful notifications in your myLüm account, check out the bell icon in the top right-hand corner of your screen. </li><li>As always - you can manage these & all your other notifications <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.mylum.lum.ca%2F%23%2Fportal%2FAlepoISP%2Fwidget%2Fnotification-settings" rel="nofollow noreferrer ugc">here!</a> You will also notice improvements to this page so it's easier to view & manage your notifications.</li></ul><p> </p><p><strong>Lümbot Improvements </strong> </p><ul><li><span class="safeEmoji nativeEmoji">👏</span>👏 for Lümbot! Got a question? Lümbot can help - improvements to the ability to search FAQs. </li></ul><p><br></p> </article> </main>