Troubleshooting & FAQs FAQ How to's

Checking if VoLTE is turned on

Make sure to have the latest software update on your phone. This can be a common reason why VoLTE isn't working.

iPhone:

Tap Settings > Cellular > Cellular Data Options > Voice & Data.
Enable LTE, 5G Auto, or 5G On.
Tap the VoLTE toggle to turn it on or off.

Samsung:

Tap Settings > Connections > Mobile networks.
Tap the VoLTE calls toggle to turn it on or off.

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