Troubleshooting & FAQs FAQ Helpful info

Number verification on VoLTE calls

Some devices from Apple and Samsung support a calling feature that uses Caller ID (on an incoming call) to verify the call is coming from a verified number.

It is meant to help confirm the phone number is legitimate - and not spam / fraudulent.

Customers on the latest iOS (iPhone8 and newer) or Android that receive a call on VoLTE may notice the verification:

iPhone includes a checkmark on phone records in the call log.

Android includes a check mark & "Number Verified" wording on the incoming call.

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