Managing linked acccounts - Member Forum
<main> <article class="userContent"> <h3 data-id="linking-accounts">Linking accounts</h3><ol><li>Log in to <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmylum.lum.ca%2F" rel="nofollow noreferrer ugc">myLum</a>.</li><li>From the Dashboard, click on Manage Linked Accounts.</li><li>Click on +Add or the icon to add an account. </li><li>Choose to link a new or existing account.</li><li>For existing accounts, you'll need to know the phone number or account number, and verify the linked account through email.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6034593%2Fuploads%2FE3WRZ1SSCQES%2Flink1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6034593/uploads/E3WRZ1SSCQES/link1.png" alt="link1.png" height="551" width="841" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="managing-self-care-and-payment-cards">Managing self-care and payment cards</h3><ol><li>Log in to <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmylum.lum.ca%2F" rel="nofollow noreferrer ugc">myLum</a>.</li><li>Click on Linked Accounts.</li><li>Click on Manage under the account you want to edit.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6034593%2Fuploads%2FEBARWNV6MAN3%2Fmanage1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6034593/uploads/EBARWNV6MAN3/manage1.png" alt="manage1.png" height="405" width="1012" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p> 4. Toggle the option you want to turn on or off.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6034593%2Fuploads%2FYKALA11KB85B%2Fmanage2.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6034593/uploads/YKALA11KB85B/manage2.png" alt="manage2.png" height="421" width="797" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="unlinking-accounts">Unlinking accounts</h3><ol><li>Log in to <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmylum.lum.ca%2F" rel="nofollow noreferrer ugc">myLum</a>.</li><li>Click on Linked Accounts.</li><li>Click on Manage under the account you want to remove.</li><li>Turn on myLum Access and Payment Card. <ul><li>These must be turned on to unlink an account.</li></ul></li><li>Click on Unlink Account.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6034593%2Fuploads%2FZ2Q99C0FSGEI%2Funlink1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6034593/uploads/Z2Q99C0FSGEI/unlink1.png" alt="unlink1.png" height="462" width="746" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>