Troubleshooting & FAQs FAQ Helpful info

Why isn't the voicemail button or holding 1 working?

If you purchase voicemail at the same time you activate a new Lüm account, it may take up to one week to be able to hold the number 1 or press the voicemail button on your iPhone to access your mailbox. To set up your mailbox and PIN, dial *99 or 306-520-MAIL (306-520-6245) from your phone - your temporary PIN is your 10-digit Lüm phone number.

After one week, you can start using the short codes above.

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