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Difference Between iMessage, RCS, SMS, MMS, and Third-Party Messaging Apps
Understanding the Difference Between iMessage, RCS, SMS, MMS, and Third-Party Messaging Apps In today’s mobile world, we have more ways than ever to communicate. While traditional messaging formats like SMS and MMS are still around, newer systems like iMessage, RCS, and third-party apps like WhatsApp and Facebook…
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Cell phone safety for victims of domestic abuse
If you're in immediate danger, call 9-1-1. For emergency shelter, see Get Help Now from PATHS (Provincial Association of Transition Houses and Services of Saskatchewan). If you're concerned about someone else: Please be careful with how you share this information. Abusive partners commonly monitor their victim’s…
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RCS Messaging
RCS enables seamless messaging between Apple and Android devices over wireless data and Wi-Fi networks. With RCS, you get: ✅Group messaging ✅Indicators when messages are being typed, delivered, and read ✅Message reactions ✅High-resolution photo and video sharing ✅Location sharing ✅Audio messages ✅High-resolution photo &…
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Discontinued Plans
You might have heard about our new membership plans launched October 24th, 2024. For now, you’ll stay on your current membership until it expires - you paid upfront so we want to make sure you get the full value of that membership. If you have questions about this change, check out the New Plans FAQ. If you still have…
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Multi-factor Authentication
We know how crucial account security is, so we've provided the option to add multifactor authentication. To enable this security feature Login to myLüm Click Security & Controls. Toggle Multi-factor Authentication on/off
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New Plans FAQ
Why is Lüm introducing new plans? We heard our customers wanted more value in the membership and options for more data at a lower cost, so we delivered! We now offer 7 membership plans that include membership and data together - now you can pick from monthly, 3 month or 1 year membership plans that include data buckets of…
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Spam Calls and Caller ID spoofing
Spam calls can be annoying, disruptive and sometimes even dangerous. The bad news With todays technology people can appear to be from a company or someone they know, but they're not from that company or person. For example, you may get a call that looks like it's from: Your own name and phone number A company whose name is…
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Biometric / Face Unlock
The myLüm app offers the convenience of fingerprint or facial recognition login! To activate or deactivate this feature: Log into myLüm Click Settings Click Security & Control Toggle the Biometric / Face Unlock option to On/Off Click Ok on the confirmation message. Lüm customers may have multiple accounts, and your…
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Voicemail PIN Reset and Notifications
Lüm members can now reset their own Voicemail PIN and receive alerts when a voicemail is left. You also have the ability to attach voicemail messages to your notifications, making it easy to save important voicemails for record-keeping or preserving a loved one's voice. Login to myLüm Click Settings Click Voicemail Enter…
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Get an eSIM or SIM Card
You may have reached this page for 1 of 2 scenarios. Please read the scenarios to see which fits you. Scenario 1: New Lüm Members who have not yet created a membership, please start by signing up. If you have already signed up, proceed with step 1 below. Scenario 2: Existing Lüm Members who have changed phones or wish to…