Troubleshooting & FAQs
Troubleshooting & FAQs
General Information
Beware of Caller ID spoofing
9-8-8 Suicide Crisis Helpline
Choosing Your First Membership and Data
Lüm Compatible Phones by IMEI
Refund Exception Request
Manage Membership and Settings
Biometric / face unlock
Checking and Understanding Usage History
Understanding Referrals
Auto Data Recharge
Linked Accounts
Troubleshooting
Lüm Network Capabilities Including VoLTE Capable Phone List
Travelling with Lüm Mobile
Wi-Fi Calling and Texting
Troubleshooting Text Messages, Group Messages or iMessages
Troubleshooting Transfer Your Number to Lüm Failure Reasons
Voicemail
Voicemail PIN Reset and Notifications
How to Turn On/Off Live Voicemail in Apple iOS 17
Manage Voicemail Subscription
Using Your Voicemail
eSIM, SIM Card, Dual SIM
Activating Your SIM Card
Get an eSIM or SIM Card
Questions About Lüm SIM Card Shipping
Understanding SIM, eSIM and Dual SIM
eSIM Activation by Phone Type