Troubleshooting & FAQs
Troubleshooting & FAQs
General Information
Difference Between iMessage, RCS, SMS, MMS, and Third-Party Messaging Apps
New Plans FAQ
Spam Calls and Caller ID spoofing
Choosing Your First Membership and Data
Refund Exception Request
Manage Membership and Settings
Biometric / Face Unlock
Understanding Referrals
Auto Data Recharge
Discontinued Plans
Multi-factor Authentication
Troubleshooting
Lüm Network Capabilities Including 5G and VoLTE Capable Phone List
Travelling with Lüm Mobile
Wi-Fi Calling and Texting
Troubleshooting Text Messages, Group Messages or iMessages
Troubleshooting Transfer Your Number to Lüm Failure Reasons
Voicemail
Voicemail PIN Reset and Notifications
How to Turn On/Off Live Voicemail in Apple iOS 17
Manage Voicemail Subscription
Using Your Voicemail
eSIM, SIM Card, Dual SIM
Activating Your SIM Card
Get an eSIM or SIM Card
SIM Card Shipping
Understanding SIM, eSIM and Dual SIM
eSIM Activation by Phone Type