I port out from Rogers to LUM e-sim is not starting

hasnain_vakil
hasnain_vakil Posts: 2 ✭Lüm Member
in Community Help

Hello there,
I changed my number from Rogers to LUM and using e-sim, everything is completed but it says no service.
My Account no is # 68709

WhatsApp Image 2025-11-28 at 17.49.36_3ad8298b.jpg

Answers

  • hasnain_vakil
    hasnain_vakil Posts: 2 ✭Lüm Member

    Anyone had same issue?
    Please share your ideas on this, Your response would mean a lot

  • H-Man
    H-Man Posts: 364 ✭Lüm Member

    Hi Hasnain.

    You can remove your account number from the post. Not needed.

    Have you tried restarting the phone? Also try toggling airplane mode a few times.

    If you continue to have trouble, in your Lüm account, under support... Raise a support ticket and someone will help you get going.

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