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As many of you are aware we have launched new plans. We have 7 new plans to offer ranging from 1 year 3 month and 1 month durations. Here’s a few things included with all the plans: They are fast – every plan has 5G speed and no throttles! Unlimited calling and texting within Canada and to the U.S. Rollover data – any…
Hello Lüm Members, Due to the Canada Post strike, your SIM card shipment may be delayed if you have placed an order in the past week. If your phone is eSIM capable and you wish to change your SIM type, please let us know. For more details about SIM shipping and tracking please visit our FAQ. We apologize for any…
I see there is a lot frustration on the forum about the new plans being introduced. I understand the frustration. I believe the new plans may appear to be drastically different than they will actually be for most people. I have done some very quick analysis comparing old vs. new to put things into perspective for the…
Porting your own number is something that most people haven't done before. We wanted to create a post to highlight some of the places that we've seen the most questions around this process. Entering your address Street name: Do not include directions (E, W) if part of your address. House/Apartment number: If you live in an…
There should be a plan with a lower price and less data. Where are plans for 3, 5 or 10GBs per month? I am an ultra-low data user, 150GB is a massive waste for me, even with rolling over. It is 99% waste and there's absolutely no better option for what I am sure is a good amount of people in my boat. I bought 25 GBs 2.5…
Heads up! Your voicemail switched to a new mailbox on July 19th and any saved messages in your old mailbox are going away before you know it. You can only access voicemail messages in your old mailbox until October 11, 2024, by dialing 306-789-MAIL (6245). Haven’t set up your new mailbox yet? You'll have to create a new…
We’re changing our voicemail system on July 13th, 2024 to continue providing you high quality voicemail service with some additional features. Your Lüm phone number will automatically switch to the new voicemail system. Here’s what you need to know: No changes to your price or features New mailbox – All new messages will…
9-8-8 Suicide Crisis Helpline 9-8-8 is a free service now available in Canada for anyone who is thinking about suicide, or who is worried about someone they know. Call or text 9-8-8 toll-free, anytime to connect to a responder to get help without judgement. Support is in English or French. For more information,…
If your Google Play Store doesn't have auto-update enabled, you might encounter errors related to your internet connection or other issues when trying to use myLüm. To resolve this, please update the app or reinstall it directly from the Google Play Store. Thanks! Lüm Support
The province uses SaskAlert (Saskatchewan's Emergency Public Alerting program) to alert the public in real-time of an emergency situation - and we know that some mobile phones are not compatible to automatically receive the SaskAlert emergency messages. If your phone is not compatible and you want to receive SaskAlert…
Hey Lüm Members! We want to hear your thoughts about #BloomWithLüm. Lüm Mobile is committed to using our voice and social media to share information to spark conversations and inspire actions to help the environment. When we mail your SIM card, we'll include a little something extra: a packet of locally sourced, native…
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