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Porting your own number is something that most people haven't done before. We wanted to create a post to highlight some of the places that we've seen the most questions around this process. Entering your address Street name: Do not include directions (E, W) if part of your address. House/Apartment number: If you live in an…
I tried to pay my outstanding bill of $62.42, however after confirming the amount by pressing OK, then it says confirm purchase it charged to my debit card, the website did not show a confirmation of payment, so I tried paying again multiple times. nothing happened, my service was not restored. however my bank account…
My membership is coming due the end of November.. It should be $200.00 for 1 year plus 911 service of $24.96. plus tax = $249.71 . I have a referral credit of $25.00. The message says any credits have been deducted but of course it hasn't.. Want to get this right before the charge goes through my credit card.?
Hi, I'm fairly new and was curious if Lum ever has a sale on data? Like is the 25GBs ever less than $80? I would for sure buy more even when not low on data if there was a decent discount.
I started activating my Lum simcard three days ago. Still waiting for Bell to send a text so I can initiate the transfer to Lum. Who do I contact? Thanks!
Hi all, my Mom signed up to Lum and loving it. She also has a Landline with Shaw (with a separate number) but the costs involved are increasing and it's not worth it to keep paying for two separate accounts. Is it possible for her to redirect her current landline number to her Lum account and keep her current Lum cell…
Worked yesterday. Today this. I tried: - airplane mode - reboot phone - take out SIM Putting SIM into a different phone results in the same issue. https://photos.google.com/photo/AF1QipO4j_wsGGsdFvpMEKysKQtoArxw7tevZ2nHFjNZ Anyone else experience this?
Does this have to be re-enabled every 90 minutes? It took about six hours after I requested a port until I got the authorization text and I didn't see it until it was too late.
What is my SIM PIN?
Anyone else experience really poor speeds in the US? Travelling through Montana, Wyoming, Idaho, now in Oregon, speeds have been absolutely terrible. As in, sometimes can barely load Goggle's landing page. Doesn't seem to matter if we've got 1 or 5 bars of LTE. I'd say signal strength is disappointing at times, but even…
Is it possible to move my sim card to a LTE mobile hot spot device. The LTE mobile hot spot device does not require a phone number. I want to use up my data bucket. I'm porting my existing number to a new provider.
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