The phone cannot receive calls on the first attempt

Junfei
Junfei Posts: 1 ✭Lüm Member
in Community Help

The phone cannot receive calls on the first attempt; it usually takes two tries for the call to go through.

Answers

  • H-Man
    H-Man Posts: 364 ✭Lüm Member

    Is this a new issue you're experiencing? Is it happening only in a specific location or everywhere?

  • Jay Dee
    Jay Dee Posts: 1 ✭Lüm Member

    I can't make calls or receive texts

  • Lüm Mobile
    Lüm Mobile Posts: 24 Lüm Admin
    edited March 6

    Hi @Jay Dee, please check your email as we have been attempting to contact you but haven't hear back.

    If you're unsure how to reply, please log in to your myLum account, click Help, then Support History. Select the item marked Open and click Add Comment.

    Thanks,

    The Lüm Team

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