New Plans FAQ's
As many of you are aware we have launched new plans. We have 7 new plans to offer ranging from 1 year 3 month and 1 month durations.
Here’s a few things included with all the plans:
- They are fast – every plan has 5G speed and no throttles!
- Unlimited calling and texting within Canada and to the U.S.
- Rollover data – any unused data at the end of your membership automatically rolls over once into your next membership
We have answered some questions that have come in from the change. Take a look!
Comments
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Third bullet was always part of the plans…so not a new "feature".
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Can someone confirm, with "unlimited calling and texting", does this mean that calling and texting no longer count for data consumption, or they still count and it's just that when data is exhausted, they keep working regardless?
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Hello @Eisbar , with the new plans unlimited talk and text is defined as "Unlimited calling and texting from anywhere in Canada to any Canadian or U.S. number."
The discontinued plans used data deductions to talk and text, unless the Talk and Text add-on was purchased.
Hope this answers your question.
Thanks,
The Lüm Team
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There should be a plan with a lower price and lower data usage. I've had the same data for multiple years, I don't need 150GB at my next renewal when I've not finished 25 in 3 years.
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I agree with Mr. Kyle, I think a plan for 60gb for $250, or 30gb for $200 for the year would much appreciated. This is a plan I think most people who use Lum would want.
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I wish there were lower gig plans. The lowest is 150g for $300 which is more expensive
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Agreed, so far I've used 13GB in 10 months, I have no need of a 150GB plan. That was one of the things that drew me to Lum in the first place as everyone else wanted to charge me more money for more data than I would ever use. If there is no lower-cost membership option anymore then I'm going to start looking around at other providers again.
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