birthday gift of 1 GB

kenjgun
kenjgun Posts: 3 ✭Lüm Member
in Community Help

Did anyone else receive a gift of 1 GB on their birthday? I am pretty sure I saw a notification about this on the Lum app on that day, but I see no record of it anywhere on the app now and nothing online about this benefit.

Answers

  • Lüm-Mobile
    Lüm-Mobile Posts: 385 Lüm Admin

    Hello Kenneth,

    Thank you for reaching out. Regarding your query, yes, we do provide 1GB of Bonus Data during our users' birth month, specifically on their birthday. While you won't see any record of it, you can check the data balance. The 1GB bonus data was already provided to you on April 21st on your birthday.

    Thank you for choosing Lum!

  • H-Man
    H-Man Posts: 359 ✭Lüm Member

    Yes. It is a thing.

    You should've got an email to confirm as well.

    Screenshot_20240505_155524_Gmail.jpg
  • Nintendrew
    Nintendrew Posts: 3 ✭Lüm Member

    I haven't seemed to have received a birthday free gb any year that I can find.

    Searched my email the last 2 years and nothing

    Is it only for some members ???

    I've been here since the start

  • Nintendrew
    Nintendrew Posts: 3 ✭Lüm Member

    I found the 2024 one but not the 2023 or 2025

    In 2023 I signed up a week before my bday

  • H-Man
    H-Man Posts: 359 ✭Lüm Member

    You probably got it in 2025 but maybe didn't get a notification due to your notification settings, I'm assuming.

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