Best Of
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Re: Other competitors offering tempting deals.
For me these new plans completely change the deal. I am possibly the outlier here but I loved the idea that lüm membership and data purchases rewarded me for using less. I signed up and watched as my…1 -
Re: New Plans FAQ's
I’ve now lost the ability to buy 5gb and only use this phone as an emergency phone with these new plans. Back to the crtc $15 plans.1 -
Re: New Plans FAQ's
Yeah the sentiment in that thread pretty well sums up my feelings. This isn't the membership + data model that got me to switch to Lum. That's ok, new plans that combine membership and data actually …1 -
Re: How do I get support on this site that actually helps me?
Hello, Please continue to remain in touch with Lum support and the other carrier's support. That's the only way your issue will get resolved. Good luck!1 -
Re: How do I get support on this site that actually helps me?
Hello @ShadowKie, We understand the frustration that arises when receiving conflicting information from two providers. This can indeed be a challenging situation. There are some common errors that oc…1 -
Re: So my data that would never expire is going to expire?
OK, I see. I'm technically not loosing the 100GBs I already purchased. But next time I renew I'll have a total of 250 GBs, and so on. Since I only use about 5 or 10 GBs per year, I definitely won't b…1 -
So my data that would never expire is going to expire?
I never received notification about the new plans being rolled out, I just went to the Lum website tonight and found out. I'm still trying to wrap my head around this. When I signed up, I purchased 9…1 -
Re: New, lower data membership plans
So we're still here, weeks after the announcement of the new plans? After all this glorious feedback that Lum claims to value pretty highly, there's still no reasonable option for the low data users?…2 -
Re: New, lower data membership plans
@H-Man I have had a look, and me like many other people will be paying more for no extra benefit. Yes, I will have unlimited calling and texting, but with my usage, I am 99% on wifi and not needing t…1 -
Re: New, lower data membership plans
And if Lum isn't paying @H-Man to hype them up, they really should be.2