Best Of
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3G Network Shutdown in Manitoba
Heads up – there’s changes coming to wireless service in Manitoba. On December 31, 2025, our roaming partners will start shutting down their 3G networks in Manitoba. That means if your phone relies o…1 -
Re: Get a Premium Calm Subscription on Us!
Thanks, the update was the ticket! Thanks1 -
Re: annual renewal
Hi Lüm has changed their plan structure. You were likely sent emails regarding the change several months ago and had to make the change in your account prior to your old membership expiring. Regardle…1 -
Get a Premium Calm Subscription on Us!
Because we believe your mental health matters just as much as your mobile plan. We teamed up with Calm to help you stress less, sleep more, and live mindfully – whether you’re at home, at work, or on…1 -
Really quiet microphone on 4g/LTE network
Hello o the 4g/LTE network I can barely be heard. But the moment i switch to 3g network its loud and clear. Any idea how to fix this? ZTE Cymbal 2 phone1 -
Re: Activate E-Sim - Port from Bell
Hello there, Thank you for reaching out on our community forum. I want to address a couple of important points right away: Good news - we are available evenings and weekends! Our support team operate…1 -
Re: I can receive calls/texts but no Data/internet
@mmcameron Here are the APN settings for Lüm https://help.lum.ca/kb/articles/32-troubleshooting-data-and-mms1 -
Re: Help - can receive calls and texts and send texts but suddenly can't make outgoing calls
It appears that the problem has been fixed as calls are working normally for us again.1 -
Re: Does Lum Mobile Plan to Support RCS Messaging for iPhone Users?
Hello, this feature is coming in the very near future. Stay tuned.1 -
Re: Transfer Existing Lum Account and number to New Phone.
If you have a physical sim card in your current device. You can simply put that in the new phone and it should start working. Provided that the new phone is compatible, but almost all phones Canadian…1
