Problems with activating SIM card & having existing # ported from previous provider.

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Zeke
Zeke Posts: 3 ✭Lüm Member
in Community Help

Have followed instructions about "porting" number away from previous provider. Twice I've received confirmation call back (text) from them that they are proceeding to transfer # to LUM (3:13 pm & 3:36 pm) . Emails from LUM immediately after both confirmations say a problem has occurred and to try again. Cannot see anything wrong with my submissions ???

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  • Lüm Mobile
    Lüm Mobile Posts: 368 Lüm Admin
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    Hey Zeke,

    It shows you're activated now. Anything you did differently to help others if they experience the same problem?

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