Unable to activate YouMail call forwarding

evan
evan Posts: 8 ✭Lüm Member
edited February 2022 in Community Help

I received my SIM today and successfully activated my account and ported my number. However, I am unable to activate Call Forwarding to my YouMail voicemail box.

The code YouMail tries to dial is *004*XXXXXXXXXX#, and I get "Error performing request: Unknown Error".

I have tried setting forwarding using *61* and *62* as well, and they both give errors.

Also, when I go to Settings --> Phone --> Call Forwarding on my iPhone, it just spins and never shows if it's on or not.

I have tried the following:

  1. Restarting my phone
  2. Turning off LTE, restarting, and trying again
  3. Disabling WiFi
  4. Dialing the codes manually

Any tips for getting this to work?

Best Answers

  • evan
    evan Posts: 8 ✭Lüm Member
    Answer ✓

    Not sure if something was done, but I just tried again and it worked successfully!

  • Lüm-Mobile
    Lüm-Mobile Posts: 386 Lüm Admin
    Answer ✓

    Nothing was changed on our end. Sometimes may take a bit for everything to get provisioned though. Glad it's working!

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