Porting number is approved and shows successful, but still no service after 3 hours

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TofuCivic
TofuCivic Posts: 5 ✭Lüm Member
in Community Help

I went through the workflow of porting an existing number on the lum app, got a text about the number transfer request from my old provider, got confirmation from my old provider that the request has been approved and then completed the rest of the activation process on the Lum app. I installed the Lum SIM card and after waiting for 3 hours, it still shows no service. Do I need to wait longer or did something go wrong in the process. Thanks

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  • TofuCivic
    TofuCivic Posts: 5 ✭Lüm Member
    Answer ✓
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    Seems like it just took longer than usual. Service is active for me now. Thanks.

  • Lüm Mobile
    Lüm Mobile Posts: 368 Lüm Admin
    Answer ✓
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    Programming didn't respond so I had it re-pushed. Can you check on your end?

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  • TofuCivic
    TofuCivic Posts: 5 ✭Lüm Member
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    It’s working now. Thanks.

  • ekl06
    ekl06 Posts: 1 ✭Lüm Member
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    How long should it take to activate sim card after porting number?

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