Something is new with Lüm!

First - update to the latest version of the Lüm app! Second - enjoy some awesome new features!

We heard your feedback from the Member Forum and released a number of new features on August 10th (all at no extra cost to you). Learn more at https://help.lum.ca/kb/articles/65

Issues logging into app after iOS update

Lüm Mobile
Lüm Mobile Posts: 175 Lüm Admin

We've gotten reports of customers that can't login to the app after updating their iOS. We've escalated a ticket with our backend folks to resolve this.

In the meantime, deleting the last character of your password and re-entering it seems to let customers login.

Thanks for your patience as we work through this!