Local calls are flagged as long distance calls

Cinquiom
Cinquiom Posts: 1 ✭Lüm Member
in Community Help

I live in Saskatchewan and have a number with the area code 639. Whenever I phone someone with a 306 area code (which is the older Saskatchewan area code), I get an automated message telling me that the call is one "to which long distance charges may apply". I have not noticed any extra charges on my Lum account, but the message appearing everytime I call someone is annoying.

How do I fix this?

Best Answer

  • H-Man
    H-Man Posts: 302 Lüm Super User
    edited March 2022 Answer ✓

    Long distance calls don't just depend on Saskatchewan number prefix (306 or 639). It also depends on the middle 3 digits.

    If the middle 3 digits are from a number from Saskatoon and you're situated in Regina with a Regina number. That is technically a long distance call.

    Lüm includes calls to Canada, US and Mexico. Since there are no extra charges for Long Distance calls to Canada, US... Anytime you save a number in your contacts just put a 1 before it. That should take care of the message you hear.


    I.e. Instead of dialing or saving a contact as 306-xxx-zzzz. Save it as 1-306-xxx-zzzz.

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