No service after activating SIM Card

Tegan
Tegan Posts: 2 ✭Lüm Member
in Community Help

Hi there,

I went through all the steps to activate my SIM card approx 4/5 hours ago and I still have no service. My phone has the correct carrier attached to it now and on myLum profile, it says my SIM card is active. I've restarted my phone, toggled on/off airplane mode, and toggled on/off cellular data. Please help.

Comments

  • Lüm Mobile
    Lüm Mobile Posts: 361 Lüm Admin

    Hi there,

    I've sent it to my engineering team to repush programming. I'll update the ticket now.

  • Tegan
    Tegan Posts: 2 ✭Lüm Member

    Okay, how long until I can expect an update?

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