Issue with porting prepaid phone number to Lum.

Travigne
Travigne Posts: 2 ✭Lüm Member
in Community Help

I've been using my daughter's SaskTel prepaid phone number that she no longer used. I signed up with Lum with my name and tried to port the number to Lum following the instructions but it's still showing No Service. What should I do?

Answers

  • Lüm-Mobile
    Lüm-Mobile Posts: 384 Lüm Admin

    I'm getting my backend team to re-push the programming to your phone. Will let you know once they're done.

  • Lüm-Mobile
    Lüm-Mobile Posts: 384 Lüm Admin

    Hi there,

    Programmers fixed the problem. Are you able to check if it's working now? Might need to restart your phone.

  • Travigne
    Travigne Posts: 2 ✭Lüm Member

    It works now. Thanks for prompt solution!

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