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First - update to the latest version of the Lüm app! Second - enjoy some awesome new features!

We heard your feedback from the Member Forum and released a number of new features on August 10th (all at no extra cost to you). Learn more at https://help.lum.ca/kb/articles/65

Group Messaging

Zeke
Zeke Posts: 3 Lüm Member
in Help

It has recently been brought to my attention that when I reply to a group text message my reply is only seen by the individual who originated the message, not by the entire group. All their replies come to me as individual messages. Any information I can find is to make sure MMS Messaging is enabled on my phone. It is a Samsung Galaxy S7 and I cannot locate any such setting. This wasn't an issue before moving onto Lum network. Does Lum support group messaging?

Best Answers

  • H-Man
    H-Man Posts: 60 Lüm Member
    edited May 7 Answer ✓

    I'm not sure about your exact phone. But if you download google messages app, you should see the following options (see picture attached) for group messaging on Android.


    Secondly ensure that MMS is enabled in your settings, if such option exists.


    Lastly, ensure your APN is configured correctly for Lüm.


    Hope that helps. Good luck!


  • Zeke
    Zeke Posts: 3 Lüm Member
    Answer ✓

    Thank you very much for the tip. That is exactly what I already tried. Perhaps the age of my device and/or the messaging app I was using was an issue. As I mentioned in original post, I was unable to locate an actual option for MMS anywhere on the phone. New app works fine.

    Thanks for your effort on my behalf.