Call Failed

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Pelly
Pelly Posts: 6 ✭Lüm Member
edited February 7 in Community Help

Anyone else have this problem????

I have one contact that I repeatedly get the ‘Call Failed’ message - like every time!

I’m using an iPhone 13 with software updates all applied.

I’ve tried all the usual: cold start, restart, toggle airplane mode, pulled the SIM ….. and Bupkis, nothing

funny thing is …. It’s my wives number - ha

can anyone help???

thanks y’all

Comments

  • H-Man
    H-Man Posts: 306 Lüm Super User
    Options

    Can you try to toggle VoLTE on and off or try keeping it off and see if that resolves the issue..?


    https://support.apple.com/en-ca/HT203124

    Also ensure the number is formatted correctly. I.e. try to delete the contact and manually dial the number with a +1 in the beginning.

    If you're still having issues, please raise a ticket in your Lüm account.


    Good luck.

  • Pelly
    Pelly Posts: 6 ✭Lüm Member
    Options

    Thank you, LUM community!

    Further to my issue, perhaps helpful to others, some of my contacts were copied over from a corporate enterprise system and some were manually entered. The manually entered ones did NOT have the ‘+’ in front of the ‘1’ and that was the one I was having problems with when I was roaming out of province.

    thanks again!

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