Texting not working.

Goonie
Goonie Posts: 3 ✭Lüm Member
in Community Help

Just switched over from Sasktel and followed the steps to activate my sim card but texting is not working. I can make and receive calls and browse the net on my data, but can't text. I have tried all the fixes through support, nothings working. Any ideas?

Comments

  • H-Man
    H-Man Posts: 351 Lüm Super User

    How long has it been since your port?


    Port over can take a few hours for all functionality to work 100%.


    And what kind of device are you using?

  • Goonie
    Goonie Posts: 3 ✭Lüm Member

    I ported my phone number over at around noon yesterday. I am using a Samsung S10.

  • H-Man
    H-Man Posts: 351 Lüm Super User

    Ok, sometimes, it's the SMSC number not being updated.

    In your phone's messages app's settings, find an option called SMSC and put this number in there: +13065200051.


    See if that resolves the issue.

  • Goonie
    Goonie Posts: 3 ✭Lüm Member

    I believe that's what they did for me, I had filled out a trouble ticket about the issue and now it's working. Thanks for the help.

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