my data usage dashboard shows every minute 5mb data used with no activity

terry2473
terry2473 Posts: 5 Lüm Member

Bought 6GB plan and never really used any data and its down to 2gb. Usage history shows 5MB used every minute for hours but not traffic used. Sim card is notplaced into a typical phone but is in a 4g cell modem/ router . what could cause this usage as my plans are being used up with no internet traffic being used

Answers

  • H-Man
    H-Man Posts: 111 Lüm Member

    Lüm reports usage in 5mb increments maximum. You need to verify what devices are connected to the router as their might be a lot of activity happening in the background if you are using it as a router.

  • Lüm Mobile
    Lüm Mobile Posts: 245 Lüm Admin

    This could also be router updates if you're not able to identify what device is using it. Updates can sometimes be a few GB in size.

  • terry2473
    terry2473 Posts: 5 Lüm Member

    Ok I will buy periodic router updates using some data but there is no way that router updates each day with200 sessions x 5mb each and each session is minutes apart. For example as a test to try troubleshoot, Sep 20 I powered up the router at approx 16:00 connected to the unit with a laptop and added an cctv nvr. Had bandwidth monitor app running on the laptop to verify its not using data sitting idle. Nvr ddns service will update briefly but then stop within 10 minutes of power up. Then at 17:30 I start pulling video from nvr through the internet for about 10minutes. I power down the router as to not use any more data that day. I then check the data usage on my lum account and it shows 3 sessions 1st at 15:50 for 10 min using 5MB, 2nd log shows at 16:00 for 1 hr:32 min also 5mb used, 3rd session at 17:32for 6 hrs:20 minutes with 1.06 MB used.

    1st one I assume its router doing its update checks

    2nd one I assume its the NVR updating its ddns service via the cloud but why show an hour and a half unless thats the end time of the session that began that day at 3:50?

    3rd one when I am actually using data shows not only the lowest MB usage but shows 6 hours of usage which is impossible as I only had the router powered up from approx 4pm to 6pm which is 2 hrs max before it is powered down again.

    All I know is my data plan is getting used up somehow and i need to figure it out or I am cancelling Lum service as its not meeting my needs unfortunately.

  • H-Man
    H-Man Posts: 111 Lüm Member

    A prolonged data session could be something just pinging the internet especially if you are using something like an NVR. A few kbs sent every few seconds can rack up to ~5MB every couple of hours.

  • terry2473
    terry2473 Posts: 5 Lüm Member

    fine if that was left over a 24 hr period but to use 5mb every minute in 1 hour period with no activity just router sitting idle doesnt make sense according to the data log is excessive almost like the "data meter" is faulty. Had that happen with Saskpower a long time ago and had to jump through hoops to prove it wasnt an electrical load causing usage but the actual meter was faulty. I guess i will have to wireshark it and send the log to tech support of the router manufacturer and determine what is using up the data .