Unable to change membership option

Hackity
Hackity Posts: 4 ✭Lüm Member
edited October 2022 in Community Help

Trying to change to 1 year from 3 months and it won’t let me proceed. I click on next but nothing happens. On iOS 16.0.2 on an iPhone 13 Pro Max.

FE863A1F-B43E-4834-AF5B-4234B260FEE6.png

I’m also unable to raise a trouble ticket as it won’t let me submit. When trying to enter a sub category it just says no subcategories available

Comments

  • H-Man
    H-Man Posts: 351 Lüm Super User

    Hi, can you please make sure the app is fully updated. If it still doesn't work, please try on a PC.

  • Hackity
    Hackity Posts: 4 ✭Lüm Member

    Yeah, it works fine on the website on a PC, just doesn't work through the app. The app is up to date.

  • Lüm-Mobile
    Lüm-Mobile Posts: 386 Lüm Admin

    We'll do some testing on our end and see if we can replicate it. Thanks for bringing this to our attention.

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