How to activate from an out of province number?

tylerkoebel
tylerkoebel Posts: 2 Lüm Member

Just received my SIM and activated a new number but it isn't working. How do I set this up?

Answers

  • Lüm Mobile
    Lüm Mobile Posts: 360 Lüm Admin

    Hello there,

    You cannot port-in or use numbers other than Saskatchewan originated. If you are using a Saskatchewan based phone number (starts from a 639 or 306) then you should not be having any issues. And if you are still facing them, would you mind creating a trouble ticket either from the website or the app and then we can take a look at what's been causing this issue?

    Thanks.

  • tylerkoebel
    tylerkoebel Posts: 2 Lüm Member

    So how do I get a Sask number to sign up with Lüm?

  • H-Man
    H-Man Posts: 291 Lüm Super User

    You'll be given an option to be assigned a new Saskatchewan number at the time you sign up for Lüm service.