Canceling with previous provider

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MV
MV Posts: 1 ✭Lüm Member
edited February 7 in Community Help

When the Lum sim is activated and a number is ported, does that automatically cancel your account with your previous provider or do they need to be contacted?

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  • Lüm Mobile
    Lüm Mobile Posts: 361 Lüm Admin
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    It should cancel with the other provider since the porting request is to move your number over and cancel the account at the same time.

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