Phone activation

LeoM
LeoM Posts: 1 ✭Lüm Member
in Community Help

Phone is showing SOS only and that it's not connected to carrier after carrying out the activation process. How long should it take to activate with a new number?

Comments

  • H-Man
    H-Man Posts: 302 Lüm Super User

    Try restarting your phone or putting it in airplane mode and taking it out of airplane mode. It can take a couple of hours initially. If it still doesn't work. Please raise a ticket in your lüm account... Sometimes the programming just needs to be pushed manually.

  • Lüm Mobile
    Lüm Mobile Posts: 361 Lüm Admin

    Good morning,

    It doesn't show that you activated a number yet. Can you submit a ticket and we can walk you through the process? Here is how to do it: https://help.lum.ca/kb/articles/18

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