Port forwarding errors

MurphyP
MurphyP Posts: 1 ✭Lüm Member
edited February 2023 in Community Help

Yesterday I attempted the activation and received a message the IMEI was incorrect, so I used my account number. Both of these I received a text message from sasktel - my current provider. However both ended up with problems port forwarding and asked me to retry.


I have retried twice today, attempting the same account number and the longer version found on previous bills. Now I no longer even receive a text message before receiving the try again email.


Any assistance or recommendations for next steps are appreciated.

Answers

  • H-Man
    H-Man Posts: 345 Lüm Super User

    Please raise a ticket in your Lum account and someone should be able to look into this issue for you.

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