Activated sim but no phone number showing

SuS
SuS Posts: 1 ✭Lüm Member
edited February 7 in Community Help

Can anyone help me i have activated sim card but there is no phone number

Answers

  • H-Man
    H-Man Posts: 351 Lüm Super User

    Does your Lüm account show as active? Also did you port in a new number or got a new one? Have you tried restarting your device?

  • Hotshellq
    Hotshellq Posts: 2 ✭Lüm Member

    My husband is having the same issue and wondering how to fix it.

  • Lüm-Mobile
    Lüm-Mobile Posts: 386 Lüm Admin

    Hi there, please create a support ticket in your myLüm account.

    Instructions on how to create a support ticket are found here:  https://help.lum.ca/kb/articles/18

    We will be better able to assist from there with all the details.

    Thanks,

    Lüm Support

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