Changing my Lum phone number

Devin Beaudoin
Devin Beaudoin Posts: 1 ✭Lüm Member
in Community Help

I currently have a Lum number, but would like to cancel my current Sasktel landline and port than number to my Lum account. Anyone know the process of getting this done?

Best Answers

  • H-Man
    H-Man Posts: 326 Lüm Super User
    Answer ✓

    Hi,


    Currently there's no way of doing this automatically. You'll have to raise a ticket in your lüm account and someone will assist you.

  • Lüm-Mobile
    Lüm-Mobile Posts: 386 Lüm Admin
    Answer ✓

    We're very close to adding this feature to our service! Still working out the kinks but once this service is available, we'll be sure to update everyone since it's something that occasionally gets asked.

Answers

  • Fred
    Fred Posts: 1 ✭Lüm Member

    Does anyone know if you can change your phone number if you're not happy with your initial number selection?

  • H-Man
    H-Man Posts: 326 Lüm Super User
    edited July 2023

    In you Lum account, click on your profile icon in the top right corner. There is a new option to Change Your Phone Number. Try that.


    If it doesn't work, raise a ticket then and someone should be able to help you.

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