Payment failed

Beardedbbq
Beardedbbq Posts: 6 ✭Lüm Member
in Community Help

We're trying to renew our memberships and add travel data, but both my wife and mine payments fail. Any way we can get payments processed?

Comments

  • Lüm-Mobile
    Lüm-Mobile Posts: 386 Lüm Admin

    Hi there,

    We'll check for any failed payments from last night and repush them all right away. Please make sure the credit card info is correct and it should work shortly.

  • Beardedbbq
    Beardedbbq Posts: 6 ✭Lüm Member

    We purchased US travel data. However the data we purchased has not shown up on our accounts yet. Any way to push this through?

  • Lüm-Mobile
    Lüm-Mobile Posts: 386 Lüm Admin

    All payment was pushed, and the data amounts that you attempted to buy were reversed back to your card. Your bank should process them in the next couple of business days.

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