Lumbot not showing at the bottom of the help page.

Cam Posts: 1 Lüm Member
edited September 2023 in Community Help

I'm having an issue (account has been deactivated) and as far as I know the only way to create a support ticket is through Lumbot, which isn't appearing on my browser. I tried in Chrome and Edge and just updated Chrome to make sure it wasn't a version issue. How do I get this bot to show up or make a ticket another way?

I think the bot is supposed to be in the bottom right on this page:


  • H-Man
    H-Man Posts: 302 Lüm Super User


    This is strange. I am able to see the Lum bot on

    Can you clear your browser data, disable any plugins you may have or VPNs, also try to use incognito mode. Hope that helps.