Not recieving texts or calls, not getting any help
I stopped receiving texts and calls to my phone on wednesday and raised a trouble ticket thursday, but I haven't been getting any help or information. I have been looking up solutions myself and found out that there was an outage and this has happened to quite a few people apparently. It's frustrating because I wasn't even told that this was an issue that was facing anyone else. I was told to reset my phone and toggle airplane mode, and I did that and haven't recieved any other message since friday... I can't even log into my bank account and I'm not getting any help from Lum, is there anything else I can do?