Sasktel taken over my screen

Lil Bruin
Lil Bruin Posts: 2 ✭Lüm Member
in Community Help

I have been out of the country and have just now put my lum SIM card back in. My phone has a message saying 'Switch to Sasktel?' And stuff about restarting my phone to install Sasktel apps. This text covers so much of my screen that I cannot navigate anywhere at all. No way to close it. Don't want to hit the 'restart and switch' text at the bottom.

Anyone know what's going on?

Answers

  • H-Man
    H-Man Posts: 355 ✭Lüm Member

    Hold down the power button on the phone until it restarts. Hopefully that will resolve the issue.

    Android phones try to configure the phone according the carrier. I believe that's what's happening here. Look up a way to force restart your phone and that should work hopefully.

  • Lil Bruin
    Lil Bruin Posts: 2 ✭Lüm Member

    Thanks. I did do that and it made no diff. Finally hit the restart and switch text and it seems fine now. I was worried I would get sasktel and not lum, but I think it was just talking about the network. Thanks a lot for the prompt reply.

  • H-Man
    H-Man Posts: 355 ✭Lüm Member

    Lüm runs on the SaskTel network. So when you insert the sim card a lot of phones read it as SaskTel.

    Glad you resolved the issue.

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