Can I redirect/add a Landline number to my existing Lum Account?

AVL
AVL Posts: 1 ✭Lüm Member
in Community Help

Hi all, my Mom signed up to Lum and loving it. She also has a Landline with Shaw (with a separate number) but the costs involved are increasing and it's not worth it to keep paying for two separate accounts.

Is it possible for her to redirect her current landline number to her Lum account and keep her current Lum cell number? She has had the landline number for 40 years and would hate to lose it.

Any help would be awesome. Thanks so much!

Answers

  • H-Man
    H-Man Posts: 351 Lüm Super User
    edited September 10

    She can open another Lum account and port her landline phone number over as long as it is a Saskatchewan number.

    It will work like a cell phone after that.

    Alternatively, there are other ways or services that allow you to port your number over and forward it to your existing phone number. But you'll have to look into it yourself.

  • Lüm Mobile
    Lüm Mobile Posts: 15 Lüm Admin

    Hello @AVL, Just to add one more detail: even if she has her existing account and a new one, you can link them to have access to both in your myLüm. We're glad to hear she's considering transferring another line. If she requires any assistance with this, please let us know!

    Thanks for choosing Lüm!

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