So my data that would never expire is going to expire?

dpig69
dpig69 Posts: 2 Lüm Member
edited October 29 in Ideas & Feedback

I never received notification about the new plans being rolled out, I just went to the Lum website tonight and found out. I'm still trying to wrap my head around this. When I signed up, I purchased 95 GBs for something like $200. When I purchased this data, I was promised my data would NEVER expire. Is this correct or am I missing something? I've been with Lum for about a year and a half. I should have enough data for years to come, I still have 100.81 GBs left, I am a low data user. How can this be legal? I'm hoping I am misunderstanding something here, I was promised my data would never expire as long as I had an active account with Lum.

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