New, lower data membership plans

mrkyle
mrkyle Posts: 19 ✭Lüm Member
in Lüm Communications

There should be a plan with a lower price and less data. Where are plans for 3, 5 or 10GBs per month? I am an ultra-low data user, 150GB is a massive waste for me, even with rolling over. It is 99% waste and there's absolutely no better option for what I am sure is a good amount of people in my boat. I bought 25 GBs 2.5 years ago and I have used less than 5, plus with the Christmas 1GB the data lasts even longer.

Let's get some real proper value packages with lower amounts of data at a much better price.

Comments

  • H-Man
    H-Man Posts: 339 Lüm Super User

    Have a look here if you haven't already.

    https://help.lum.ca/discussion/588/new-lum-plans-cost-analysis-old-vs-new

  • ErikS
    ErikS Posts: 3 ✭Lüm Member

    @H-Man while I appreciate the effort you've put into your post, it just demonstrates that Lum no longer has competitive low-data plans. Public Mobile and Lucky Mobile both have plan tiers that offer better value than Lum for low-data users, and for extremely low-use users Koodo and Sasktel also offer better value plans. There may be other competitors I'm missing as well. Assuming Lum does not address low-data value in the coming months, I'll sadly be leaving Lum for Public Mobile when my membership expires. Lum has been a better experience than Public Mobile was, but at the end of the day this is a phone utility and most low-data users are going to select whatever offers the best value.

    Lum's value for low-use came from being able to buy data in bulk once and use it slowly over time while allowing for bursts of "higher" data use. For those who frequently take advantage of such bursts Lum is still a reasonable value proposition, but only if your burst usage exceeds 6GB/mo (Public Mobile's $23 plan).

    If Lum were to add a lower tier to the new plans that could bring prices in line with the prior plan (reduced by around $5/mo, as per your table) then I would happily stay with Lum, and I imagine it would shut down all of this complaining from so many customers. It baffles me that Lum thinks 150GB per year of 5G speed data is a reasonable lowest option, and every single Lum customer I know is equally disappointed about ditching Lum once their membership expires.

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