I accidentally selected Activate SIM before ordering a SIM

kakids
kakids Posts: 3 ✭Lüm Member
in Community Help

I thought I was able to activate my existing SIM and now cannot get out of that screen and no options to order a new one I paid for a yearly membership and so far cannot use it. Having no luck getting to options that others have said to go to as they are not showing up in any of my menu choices.

Please help! This is very frustrating,

Adele

Answers

  • H-Man
    H-Man Posts: 339 Lüm Super User

    Hi please login to your account and raise a ticket if you can.

  • kakids
    kakids Posts: 3 ✭Lüm Member

    I would if I knew how to raise a ticket. Where is that option?

  • kakids
    kakids Posts: 3 ✭Lüm Member

    OK, found how to submit a ticket

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