Service suspension

Ry G.
Ry G. Posts: 6 Lüm Member

I got a text from LUM stating there was a problem with my auto pay. There is nothing wrong with my payment method using VISA Debit. I was asked to make a manual payment but there is no way to do that. I changed and updated my payment method and my service was suspended. NOT HAPPY!

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Answers

  • H-Man
    H-Man Posts: 367 Lüm Member

    You should be able to buy/change membership under the membership section in your lum account. If you are still having trouble… raise a trouble ticket in your Lum acct.