New Plans FAQ's

Lüm Mobile
Lüm Mobile Posts: 11 Lüm Admin

As many of you are aware we have launched new plans. We have 7 new plans to offer ranging from 1 year 3 month and 1 month durations.

Here’s a few things included with all the plans:

  • They are fast – every plan has 5G speed and no throttles!
  • Unlimited calling and texting within Canada and to the U.S.
  • Rollover data – any unused data at the end of your membership automatically rolls over once into your next membership

We have answered some questions that have come in from the change. Take a look!

New Plans FAQ - Member Forum

Comments

  • brandonv
    brandonv Posts: 4 Lüm Member

    Third bullet was always part of the plans…so not a new "feature".

  • Eisbar
    Eisbar Posts: 1 Lüm Member

    Can someone confirm, with "unlimited calling and texting", does this mean that calling and texting no longer count for data consumption, or they still count and it's just that when data is exhausted, they keep working regardless?

  • Lüm Mobile
    Lüm Mobile Posts: 11 Lüm Admin

    Hello @Eisbar , with the new plans unlimited talk and text is defined as "Unlimited calling and texting from anywhere in Canada to any Canadian or U.S. number."

    The discontinued plans used data deductions to talk and text, unless the Talk and Text add-on was purchased.

    Hope this answers your question.

    Thanks,

    The Lüm Team

  • mrkyle
    mrkyle Posts: 19 Lüm Member

    There should be a plan with a lower price and lower data usage. I've had the same data for multiple years, I don't need 150GB at my next renewal when I've not finished 25 in 3 years.

  • JeffK
    JeffK Posts: 12 Lüm Member
    edited November 12

    I agree with Mr. Kyle, I think a plan for 60gb for $250, or 30gb for $200 for the year would much appreciated. This is a plan I think most people who use Lum would want.