activation

JR
JR Posts: 3 Lüm Member

so I am trying to activate, however cannot get past step 3 next is greyed out started a ticket but no responce

Welcome!

It looks like you're new here. Sign in or register to get started.

Answers

  • Lüm-Mobile
    Lüm-Mobile Posts: 385 Lüm Admin

    Hi there,

    We responded right after you submitted the ticket. Please take another look and respond within the ticket.

    FYI:  The Next box being grayed out would mean that not all the boxes are filled in. Can you please double check that everything is filled out?

  • JR
    JR Posts: 3 Lüm Member
    edited January 2023

    all the boxes are filled in i have a PO box number and nothing else for an address

  • Lüm-Mobile
    Lüm-Mobile Posts: 385 Lüm Admin

    For PO's, enter just "PO Box" in the first field, then enter the po box number in the second field.

    Here's an example:

    image.png


  • JR
    JR Posts: 3 Lüm Member

    thanks tried to port my number from Sasktel 20 hr ago, still have not received a text, the app closed the page that was supposed to stay open, should i try again. i sure hope lum works well, have been working on this for a couple days.

  • Lüm-Mobile
    Lüm-Mobile Posts: 385 Lüm Admin

    Yes if it lets you try again, please do that. It should give you the option to create a ticket which will tell us what the error was and if your old provider rejected the request.

Welcome!

It looks like you're new here. Sign in or register to get started.

Welcome!

It looks like you're new here. Sign in or register to get started.