Troubleshooting & FAQs Troubleshooting

Troubleshooting data

First time setup? Check your Lüm network settings.

Disconnect from Wi-Fi.
Check your remaining data in myLüm.
Check how many bars you have. If your signal strength is low, your data may not work
Toggle Airplane mode on your phone.
Restart your phone.
Check the Member Forum to see if an outage is posted.
Let the community know in the Discussion threads and one of our members will help you.
- If they can't, they'll tell you to raise a trouble ticket.

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