Something is new with Lüm!

First - update to the latest version of the Lüm app! Second - enjoy some awesome new features!

We heard your feedback from the Member Forum and released a number of new features on August 10th (all at no extra cost to you). Learn more at

Voicemail App Youmail

pamg10 Posts: 1 Lüm Member

Hi, I just switched to Lum a week ago and im trying to get youmail to work so i have voicemail. I downloaded the app and when I go to register it says my device needs a working phone number and that no Sim card has been detected on my phone. I have tried restarting my phone and that hasnt helped. When i go to youmails help page it doesnt even show Lum mobile as being a supported carrier (although i saw on lums frequently asked questions that they mentioned youmail as an option). Has anyone else had this happen and figure out how to get it working? Thanks!

Best Answer


  • CJElli91
    CJElli91 Posts: 2 Lüm Member

    I'm experiencing the same issue over here.

    I have rebooted, toggled airplane mode and used a SIM card reader to see that "the number is stored on the carrier's central server, not on the SIM card".

    Is there anything else I should try?

  • Lüm Mobile
    Lüm Mobile Posts: 175 Lüm Admin

    Hi there,

    We've found that it can sometimes take a few days for it to start working. SIM replacements don't seem to have any effect and by the time the user gets the replacement, the old one has started working.

  • CJElli91
    CJElli91 Posts: 2 Lüm Member



    We will wait and see.