Voicemail App Youmail

pamg10
pamg10 Posts: 1 ✭Lüm Member
in Community Help

Hi, I just switched to Lum a week ago and im trying to get youmail to work so i have voicemail. I downloaded the app and when I go to register it says my device needs a working phone number and that no Sim card has been detected on my phone. I have tried restarting my phone and that hasnt helped. When i go to youmails help page it doesnt even show Lum mobile as being a supported carrier (although i saw on lums frequently asked questions that they mentioned youmail as an option). Has anyone else had this happen and figure out how to get it working? Thanks!

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Answers

  • CJElli91
    CJElli91 Posts: 6 ✭Lüm Member

    I'm experiencing the same issue over here.

    I have rebooted, toggled airplane mode and used a SIM card reader to see that "the number is stored on the carrier's central server, not on the SIM card".


    Is there anything else I should try?

  • Lüm-Mobile
    Lüm-Mobile Posts: 384 Lüm Admin

    Hi there,

    We've found that it can sometimes take a few days for it to start working. SIM replacements don't seem to have any effect and by the time the user gets the replacement, the old one has started working.

  • CJElli91
    CJElli91 Posts: 6 ✭Lüm Member

    Great!

    Thanks!

    We will wait and see.

  • Chino
    Chino Posts: 1 ✭Lüm Member

    Any updates from users waiting to activate their you mail and having success?

    I am having the same issue with Youmail not being able to detect my SIM.

  • CJElli91
    CJElli91 Posts: 6 ✭Lüm Member

    Hey Chino...

    Like the LUM member said above.. It just took a couple of days for my number to load to the SIM.


    That said, callers don't hear my greeting when connected to YouMail.

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