support moving from another carrier
When trying to move my number I used the wrong IMEI (oops new phone) so the old carrier would not move it. Currently the app is stuck at the 'waiting for approval' screen and won't allow me to go back and try again.
I opened a ticket with support and was told what the problem was. I responded that I was stuck (I suggested that they delete my account, I would reinstall and try again or ?
Anyway that was almost 48 hours ago and I've heard nothing. No response at all. Is that a normal time frame for Lum support.