U.S Travel Data

Mau
Mau Posts: 9 Lüm Member
edited February 7 in Community Help

Does U.S Travel Data include the territory of Puerto Rico?

Answers

  • Lüm Mobile
    Lüm Mobile Posts: 360 Lüm Admin

    Hi Mau,

    US territories are not included as of right now. This includes Puerto Rico and the Virgin Islands.

  • Mau
    Mau Posts: 9 Lüm Member

    Any update if this is available yet? I am heading to Puerto Rico in the new year and would like to know if I can purchase the 1GB data usage for USA.

  • H-Man
    H-Man Posts: 291 Lüm Super User

    Hi, please refer to this information available on Lum's website:


    • You can call and text numbers in Canada, the U.S., and Mexico. You cannot receive international calls and text messages from countries other than Canada, the U.S., and Mexico. The U.S. includes Alaska, Hawaii and the country of Guam. All other U.S. terrirotires and holdings are excluded.

    It seems that Puerto Rico would be excluded.

  • Rav
    Rav Posts: 1 Lüm Member

    Makes no sense that we cannot receive international calls on a phone while it is in Canada - seems a bit ridiculous . I understand if this is the case when roaming. Will have to have someone call me from abroad to test it.